01 What if I need to reschedule my move?

Once your move has been reserved, your sales agent will send you a confirmation email confirming our policies, procedures as well as the date of your reservation. If this date needs to be rescheduled due to unforeseen circumstances, we can make this adjustment as long as we are provided with enough notice. We ask for at least 3 business days notice when rescheduling your pick-up date. This will allow our staff to offer the space to other clients and offer you options for another pickup date that will hopefully work better with your schedule.

Our staff simply asks for some flexibility when rescheduling dates, as availability can be limited when making changes last minute (especially at the end or beginning of the month!). Our team will do their best to accommodate your requests and scheduling needs as much as possible and we will work with you throughout this process to ensure you are comfortable throughout.