10 Are there items that cannot be moved?

It is not recommended that valuable items are shipped with your household move, this includes sensitive documents (such as IDs, passports, bills, cheques, etc.), money, or jewellery.

We are not able to ship any liquids, combustible items, perishable items or pets with your household move. Shipping plants is not recommended.

You can ship guns in the following methods:

  • Loose and with trigger locks
  • In a gun case locked
  • In a locked gun safe

Ammunition is strictly prohibited from being shipped with the rest of your household goods.

If you are shipping any restricted items, please notify your sales agent at the time of booking. It is not the responsibility of the carrier if any prohibited items are shipped without previous disclosure to your sales agent.