It is always recommended that you are present at the time of your pickup or delivery, however if circumstances prevent this please notify your sales agent so we can guide you on the process.
If you are unable to be present on your move date, we recommend asking a reliable individual to be present on your behalf. This individual will act as your representative throughout the move process and will be asked to review the performed inventory and contract, and sign on your behalf. Our staff will do their best to communicate any changes or additional charges to yourself or your representative (if applicable).