02 What is the Cancellation Policy?

All moves require a deposit for the reservation to be made, once the deposit has been received we do offer a 24 hour cooling period to review our contract terms and conditions. Within this time frame the deposit is refundable if a cancellation request is made.

Cancellation requests are accepted, however after the 24-hour cooling period expires, the deposit is non-refundable. The deposit is valid for up to a year from when it is placed and can be used for a future move when ready.