07 What is your Claims Policy?

In the case you experience any damages or loss of your household goods, please notify your sales agent to be guided on the claims process. With missing items, it is likely these will be located and returned on the next available truck in your location, so it is important to provide an accurate description of any missing pieces to assist the movers in their search.

All claims must be submitted within 10 days of the delivery date, if you have any further questions about this process, your sales agent would be happy to assist you.